Terms and Conditions
Last Updated: [Insert Date]
Welcome to Sakhi Cosmetics! By accessing or using our website (sakhiCosmetics.com), you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. General Information
- Sakhi Cosmetics is an online store specializing in high-quality beauty and skincare products.
- By using this website, you acknowledge that you are at least 18 years old or have the consent of a legal guardian.
2. Products & Pricing
- We strive to provide accurate descriptions and images of our products, but slight variations may occur.
- Prices are subject to change without prior notice.
- Discounts, offers, and promotions are valid for a limited time and cannot be combined unless stated otherwise.
3. Orders & Payments
- All orders are subject to availability and confirmation of payment.
- We accept multiple payment methods, including credit/debit cards, UPI, net banking, and wallets.
- If an order is canceled or payment fails, we reserve the right to refuse service at our discretion.
4. Shipping & Delivery
- We ship across India and selected international locations.
- Estimated delivery time varies based on location and shipping method.
- Delays due to unforeseen circumstances (e.g., weather, customs, courier issues) are beyond our control.
5. Returns, Refunds & Cancellations
- Due to the nature of cosmetic products, returns are only accepted if the product is damaged, defective, or incorrect.
- Refunds/replacements must be requested within [insert timeframe, e.g., 7 days] of receiving the product.
- Items must be unused, in their original packaging, and accompanied by proof of purchase.
- To request a return or refund, contact us at [insert support email] with order details and images of the issue.
6. User Accounts & Privacy
- When creating an account, you agree to provide accurate and updated information.
- You are responsible for maintaining the confidentiality of your account credentials.
- Our Privacy Policy explains how we collect, use, and protect your data.
7. Intellectual Property
- All content on Sakhi Cosmetics, including logos, images, text, and designs, is owned by or licensed to us.
- You may not copy, distribute, or use any content without prior written permission.
8. Limitation of Liability
- We are not liable for any allergic reactions, skin issues, or other consequences resulting from product use.
- Always read product ingredients and perform a patch test before application.
- Our liability is limited to the amount paid for the product.
9. Prohibited Activities
Users must not:
- Use our website for fraudulent or illegal purposes.
- Post harmful, offensive, or misleading content.
- Attempt to hack, disrupt, or misuse our website or services.
10. Changes to Terms & Conditions
- We may update these Terms at any time. Changes will be posted on this page with the updated date.
- Continued use of our website after modifications implies acceptance of the revised terms.
11. Contact Us
For any questions or concerns regarding these terms, reach out to us at:
📧 Email: [insert email]
📞 Phone: [insert phone number]